• June 9, 2022

    Use the iPhone Camera’s Zoom to Avoid Glare, Reflections, and Shadow

    We increasingly need to take photos of documents—vaccination cards, driver licenses, passports, etc.—to submit for online verification. That’s often easier said than done, especially when taking a photo at night under lights that obscure the text with glare and shadows. Similarly, when photographing a screen to document a problem for tech support, it’s often difficult to capture it without a pr... Read more
  • April 14, 2022

    Reduce iPhone and iPad Data Usage with Low Data Mode

    Do you need to be careful about how much data you use with your iPhone or iPad, either via cellular or Wi-Fi? That could be true for those with Internet data caps, people using an international plan while traveling, and anyone in an area with slow data speeds. To reduce your data usage, turn on Low Data Mode, which you can do separately for cellular and Wi-Fi. For cellular, look in Settings >... Read more
  • March 22, 2022

    Apple Works to Improve Safety in the Wake of AirTag Stalking Reports

    Over the past few months, there has been a spate of media reports about how people may have been tracked without their knowledge using AirTags, Apple’s elegant location trackers. Like many mainstream media forays into the tech world, the reports are often short on detail and sometimes unclear on the reality of how the AirTags work. Nor is it clear that there have been many successful cases of A... Read more
  • March 3, 2022

    Can’t Rotate the Screen on an iPad or iPhone? Fix the Problem in Control Center

    Normally, when you rotate an iPad, the screen happily flips from portrait (vertical) to landscape (horizontal) orientation as appropriate. Rotating an iPhone has the same effect in some apps, though many are written to work only in one orientation. If you ever end up in a situation where your device’s screen doesn’t rotate when you think it should, the reason is likely that Rotation Lock has be... Read more
  • January 11, 2022

    Badges? We Don’t Need No Stinkin’ Red Badges (On Our iPhone Apps)

    Quick quiz: what does a red number badge on the Phone icon on your iPhone mean? You’d be right if you said that it indicates the number of missed calls or voicemail messages. The Mail and Messages apps also use a red badge to display the number of unread messages; Settings uses one to indicate that software updates are available; and Reminders shows a badge for the number of tasks due today. Th... Read more
  • November 16, 2021

    Apple Provides Temporary iCloud Backup Space for New Device Transfers

    When you move from an old iPhone or iPad to a new one, the easiest approach is often the Quick Start device-to-device transfer. But if that doesn’t work, or if you have to give up one device before receiving the other, iCloud Backup is a fine alternative. Fine, that is, if you have enough iCloud storage space, which many people with the free 5 GB plan do not. For devices running iOS 15 or iPadO... Read more
  • October 7, 2021

    Messages Not Being Delivered to Blue-Bubble Friends? Check Cellular Data

    Here’s a tricky situation that threw one of our clients for a loop recently. Texts they sent in Messages via iMessage (indicated by blue bubbles) to their son, letting him know they were stopping by weren’t being delivered, making their visits a surprise. But other texts worked fine. The problem, it turned out, was that Cellular Data had somehow gotten turned off in Settings > Cellular. So m... Read more
  • September 14, 2021

    The Plug Is Mightier Than the Puck: Wireless Charging Is Wildly Inefficient

    In 2017, Apple added support for Qi wireless charging to the iPhone 8 and iPhone X, and with the iPhone 12 lineup, it introduced its own MagSafe wireless charging technology. There’s no denying the convenience of wireless charging, but keep in mind that it’s extremely inefficient compared to wired charging. Individually, that may not matter much when you’re charging overnight from a wall-connec... Read more
  • May 18, 2021

    Use Messages to Share Your Current Location Quickly

    We’ve all gotten that panicked “Where are you?!?” text message at some point. Sometimes it’s an easy question to answer, but at other times, the answer is “Well, right here, wherever that is.” That’s unsatisfying, of course, but using Messages on your iPhone, you can do better. Tap the person’s name at the top of the conversation, tap the Info button, and in the screen that appears, tap Send My... Read more
  • March 2, 2021

    Manage Your Apple Purchases and Subscriptions on the Mac and iPhone

    Last quarter, Apple’s Services segment generated a whopping $15.8 billion in revenue, 14% of the company’s total—sales of apps, media, and subscriptions are a big deal to Apple. And if you’re like us, you’re probably now paying Apple for services like Apple Music, Read more