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Upgrade Past macOS 10.15 Catalina to Keep Getting Microsoft Office Updates

We aren’t quite ready to recommend that everyone upgrade to macOS 13 Ventura, but if you use Microsoft Office with macOS 10.15 Catalina, you should start planning for an upgrade. […]

Merge Duplicate Photos and Videos in iOS 16, iPadOS 16, and Ventura

A computer screen shows a photo library’s “Duplicates” section, displaying three pink flower images and three purple flower images identified as duplicates, with options to merge items. The sidebar lists photo categories and albums.

It’s all too easy to end up with duplicate photos and videos in your Photos library. The most common way is to use the Duplicate command, but we’ve seen duplicates […]

You Can Now Use Siri to Reboot Your iPhone or iPad

A hand holds a smartphone with the screen displaying Go ahead, Im listening... indicating a voice assistant is active. The phone is plugged in with a white cable, and a bare foot is visible in the background.

Although iOS and iPadOS are extremely stable, there are times when rebooting your iPhone or iPad can eliminate odd or problematic behavior, and there’s no harm in trying it. In […]

What Your Organization Needs to Know About Email Blocklists

A person typing on a laptop keyboard with illustrated email icons appearing above the keyboard, symbolizing sending or receiving emails. A blurred plant is visible in the background.

Spam remains one of the scourges of the Internet, although spam filters do a pretty good job of keeping most of it out of email inboxes. However, those spam filters […]

Photos Library Showing Blank Thumbnails or Having Other Issues? Try This Trick to Repair It

A woman sits at a desk in front of a laptop, looking frustrated or upset, with her hands raised in exasperation. A takeaway coffee cup is on the desk, and a plant is visible in the background.

The Photos app is usually a solid performer, but it does rely on a database behind the scenes, and corruption is a possibility. If you find that your Photos library […]

Most Pantone Color Books for Adobe Creative Cloud to Require Pantone Connect License

Four people work at laptops, surrounded by color swatches, markers, and design tools on a table. A blue notification bar about Pantone colors and Adobe is visible across the image.

Adobe says that Pantone Color Books will be phased out of Adobe Creative Cloud apps, starting with updates to Illustrator, InDesign, and Photoshop released after August 16, 2022. After November […]

Remove Old-Style Today View Widgets from Your iPhone

A smartphone screen displays notifications including a weather update, a British Airways flight from Geneva to London, and a meal scheduler showing no meals planned. Several TV show thumbnails appear below. The phone is on a wooden surface.

In iOS 14, Apple overhauled widgets, allowing you to add them to your Home screen in addition to the Today View accessible by swiping right on the Home screen. App […]

Read This Article Before Transferring Your Data to a New iPhone

A hand holding an iPhone displaying the Quick Start setup screen, with instructions to bring another device nearby, over a quilted blue and green fabric background.

Are you among the millions of people planning to get a new iPhone 14? It’s exciting, we know, but don’t move too fast when getting started with your new iPhone, […]

15 Ways to Solve Call Failures on Your iPhone

A man sitting on a couch looks surprised and frustrated while holding a smartphone in one hand, with his other hand raised in confusion.

Sure, we know that phone calls aren’t the most common thing people do on their iPhones—especially anyone under 30—but it’s still important to be able to make and take calls. […]

Follow These Steps before Bringing Your Mac in for Repair

A person uses a laptop with a severely cracked and distorted screen displaying colorful lines. The laptop is on a wooden table with a small potted plant, a cup, and a notebook nearby.

It has finally happened. Keys on your MacBook Pro aren’t responding, there’s a crack on the screen, or the battery no longer holds enough of a charge to make it […]

Category: Troubleshooting