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Annoyed by Inline Predictive Text Suggestions? Here’s How to Turn Them Off
In a slight nod to the hype surrounding generative AI, Apple added inline text prediction capabilities to the iPhone, iPad, and Mac. They can be helpful, particularly on the iPhone and iPad, where it’s often much easier to tap the Space bar than to finish typing a word or sentence. But that’s less true on the Mac, where a fast typist can be slowed down or derailed by the suggestions, and some p... Read more -
How to Avoid Head-Tracked Spatial Audio for FaceTime Audio Calls
If you listen to a FaceTime Audio call using AirPods and hear the other person’s voice moving annoyingly from side to side as you turn your head, the problem is likely head-tracked spatial audio. In general, spatial audio attempts to make sounds seem to come from all around you, and its dynamic head-tracking opt... Read more -
If Mail Fails to Send, Try, Try Again (Instead of Changing Servers)
Sometimes, something goes wrong, causing Mail on the Mac to have trouble sending a message. When it does, you may see an error like the one below, encouraging you with a default button to try another configured server. Don’t do it! Always click Try Later. If that still doesn’t work, contact your favorite tech support professional to troubleshoot the problem with the SMTP server associated with ... Read more -
Clean Up Your Mac’s Desktop with Sort Options
When we help someone with their Mac for the first time, we often notice that their desktop is a disaster. Icons are scattered willy-nilly and often piled on top of one another, making it hard to locate anything. For most people, the solution is easy—sort the contents of the desktop. In the Finder, choose View > Show View Options. We recommend choosing Date Modified from the Sort By pop-up me... Read more -
Four Solutions to Gotchas in macOS 14 Sonoma
We’re seeing an increasing number of people switching to macOS 14 Sonoma, and for the most part, things are going well. However, Apple introduced some new features—and turned them on by default—that are causing some consternation. If you’ve switched to Sonoma or are planning to soon, here are four features you might want to know about.Hide Windows when Clicking on the Desktop
The mo... Read more -
Keep a USB Keyboard and Mouse for Troubleshooting
Steve Jobs famously railed against cable clutter, and it’s now easy to use a desktop Mac with a wireless keyboard and mouse, either from Apple or another manufacturer. That’s fine for regular usage, but Bluetooth keyboards and mice aren’t always sufficient. Batteries wear out, pairing can fail, and wireless interference can cause lags or spurious inputs. Plus, if you need to boot into macOS Rec... Read more -
Is Your Mac Running Low on Disk Space? Here’s How to Delete Unnecessary Files
Between apps, photos, videos, music, and downloads, it’s easy to fill up your Mac’s drive, particularly one with just 128 or 256 GB of drive space. macOS warns you when you get too low on space, but those warnings may come late—for optimum Mac performance, we recommend you keep at least 10–20% of your drive free for new downloads and virtual memory swap files. There are excellent utilities that... Read more -
Networking Gear Does Wear Out—Suspect It in Internet Slowdowns and Dropouts
We’ve helped some clients recently with networking problems that seemed to be related to Internet connections. Most notable was intermittently slow Internet performance, causing the client to call their ISP to upgrade to a higher bandwidth connection with guaranteed throughput. But that extra monthly expense turned out to be unnecessary once we tracked the problem to a malfunctioning cable mode... Read more -
With Storms Increasing, Protect Your Tech Gear from Damaging Power Fluctuations
It has been a tough year for extreme weather events. While the connection between weather and technology may seem tenuous, heat waves, high winds, and lightning strikes can play havoc with all sorts of powered and networked electronic devices. Anything that causes power fluctuations—spikes,... Read more -
Mac Keyboard Shortcuts Performing Unexpected Actions? Check These Settings
Keyboard shortcuts are a productivity win, but they can cause confusion if something unexpected happens when you inadvertently press some system-wide key combination. For instance, you might be taken aback if you accidentally press Control-Option-Command-8 and all the colors on your Mac screen suddenly invert. Although Apple has Read more