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Never Save Your Work in These Locations
In every job that involves interaction with the public, amusing “Can you believe…” stories about customers abound. They’re often triggered by seemingly reasonable behaviors that experts recognize as problematic. A well-known example from the early days of personal computing is a college student who kept track of his floppy disk by attaching it to his fridge with a magnet, not realizing that mag... Read more -
In Times of Uncertainty, Increase Your Digital Privacy and Security
With so many troubling things happening in the world, some clients have inquired about ways to enhance their security. While we don’t want to encourage paranoia, there are many legitimate threats, and everyone will have their own levels of worry about each one. The effort and inconvenience that different people are willing to endure also vary. Higher levels of security often necessitate sign... Read more -
Businesses, Don’t Overlook Email Backup
Cloud-based email services such as Google Workspace and Microsoft 365 dominate the market for organizational email for good reason. Dealing with the constant onslaught of spam and online attacks is hard, as those traumatized by running mail servers in the “good old days” can attest. While email service providers excel at ... Read more -
When Purchasing a Fireproof Safe, Pay Attention to the Details
The devastating losses caused by the Los Angeles wildfires have underscored the need to protect data from catastrophic events. A traditional offsite backup—periodically moving a hard drive to another location—might not have sufficed in areas affected by wildfires, where many structures were destroyed. An online backup using a service like Read more -
The Importance of Properly Offboarding Employees
Employers and their employees part ways for all sorts of reasons. People may move on because of a contract’s completion, to take a new job, or because they’re retiring. Employees may also leave due to being laid off or fired. Whatever the reason, offboarding—the process of managing an employee’s departure from an organization—is essential. Without a systematic offboarding protocol, or... Read more -
Website Owners: Identifying Copyright Infringement Link Insertion Scams
We regularly warn Internet users about online scams and phishing attacks. Most of these are relatively easy to identify and avoid once you’re aware of telltale signs. Unfortunately, we’ve encountered a newer type of scam that’s more difficult to identify, partly because it plays on fears of legal action. Website owners are the target of this scam email, which purports to come from a lawyer. ... Read more -
Don’t Listen to Anyone Who Tells You to Drag a Text File into Terminal
In macOS 15 Sequoia, Apple made it more difficult to bypass Gatekeeper to run apps that aren’t notarized. (Notarization is one of the ways Apple ensures that apps distributed outside the Mac App Store are unmodified and free from malware.) Cybercriminals have responded to this increase in security with a new social engineering attack. They provide the victim with a disk image, ostensibly to ins... Read more -
Use Guided Access for Securely Allowing Others to Use an App on Your iPhone or iPad
iPhones and iPads are highly personal devices, but you might want to let someone else use a particular app on yours without letting them poke through Messages, Mail, and Photos. For example, a child could play a game, a volunteer could check in attendees, or a friend could take photos. To allow this, Apple created Read more -
Watch Out for PayPal Invoice Phishing Scams
We’ve seen an uptick in fake invoices from scammers using PayPal. Because they’re being sent through PayPal itself, spam filters won’t catch them, and they have few of the usual markers of phishing email (but look for sketchy names and email addresses at the top). Some are even forged to appear as if they come from Apple. Never pay a PayPal invoice that you can’t tie directly to something you’v... Read more
