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Messages Not Being Delivered to Blue-Bubble Friends? Check Cellular Data
Here’s a tricky situation that threw one of our clients for a loop recently. Texts they sent in Messages via iMessage (indicated by blue bubbles) to their son, letting him know they were stopping by weren’t being delivered, making their visits a surprise. But other texts worked fine. The problem, it turned out, was that Cellular Data had somehow gotten turned off in Settings > Cellular. So m... Read more -
When It Comes to Wi-Fi Networks, Sometimes It’s Better to Forget
It’s easy, particularly when traveling, to end up connecting to a Wi-Fi network that doesn’t provide Internet access, requires credentials you don’t have, or lacks access to the network’s printer. Unfortunately, once your iPhone, iPad, or Mac has connected to such a network, it may reconnect to it later, causing consternation when things don’t work. The solution? Whenever you realize a Wi-Fi ne... Read more -
Need to Share Files Securely? Try Password-Protected ZIP Archives
Imagine you’re staring at a file or folder—perhaps confidential employee information that you need to send to your accountant. If attaching it to an email message makes you think, “That doesn’t seem like a good idea,” award yourself a gold star! Sending sensitive files via email is a bad idea, partly because the email could be intercepted in transit (possible but highly unlikely), but more b... Read more -
Solve Networking Puzzles with Powerline Networking and MoCA
For most homes and offices, a standard or mesh Wi-Fi network works fine for providing Internet access throughout the building. And when higher throughput is necessary, it’s usually not that difficult to pull Ethernet cable from room to room. But some buildings seem almost impervious to networking—imagine thick brick walls that both block Wi-Fi signals and make it nearly impossible to pull wi... Read more -
When Should You Upgrade to macOS 12 Monterey, iOS 15, iPadOS 15, watchOS 8, and tvOS 15?
September is here, which means that Apple will soon start releasing major upgrades for all its operating systems. Apple previewed these releases at its Worldwide Developers Conference in June, and many people have been testing the public betas since. Once Apple judges macOS 12 Monterey, iOS 15, iPadOS 15, watchOS 8, and tvOS 15 to be ready for prime time, the question arises—when should you ins... Read more -
Frequently Asked Questions Surrounding Apple’s Expanded Protections for Children
Apple’s recent announcement that it would soon be releasing two new technologies aimed at protecting children has generated a firestorm of media coverage and questions from customers. Unfortunately, much of the media coverage has been based on misconceptions about how the technology works, abetted by uncharacterist... Read more -
Apple’s 2021 Crop: Four iPhones, Two iPads, and an Apple Watch
September is traditionally when new iPhones are ripe for the picking, and this year’s crop is no exception. At its California Streaming event on September 14th, Apple unveiled four iPhone 13 models. Apple also announced the expected Apple Watch Series 7, but entirely unanticipated were an upgrade to ... Read more -
The Plug Is Mightier Than the Puck: Wireless Charging Is Wildly Inefficient
In 2017, Apple added support for Qi wireless charging to the iPhone 8 and iPhone X, and with the iPhone 12 lineup, it introduced its own MagSafe wireless charging technology. There’s no denying the convenience of wireless charging, but keep in mind that it’s extremely inefficient compared to wired charging. Individually, that may not matter much when you’re charging overnight from a wall-connec... Read more -
About That Worrying Message Saying Your Password Has Been Breached…
In iOS 14, Apple added a feature that warns you when one of your website passwords stored in iCloud Keychain has appeared in a data breach. We’ve fielded some questions of late from people worrying if the message is legitimate, and if so, what they should do. What has happened is that online criminals have stolen username and password data from a company, and your credentials were included in t... Read more -
Losing the Occasional Important Message? Set up a Ham Filter
Although spam remains as much of a scourge as ever, spam filters have improved enough that most people see relatively little spam and lose relatively few legitimate messages (known as “ham”) to spam filters. However, good email messages are still sometimes caught by spam filters. To reduce the chance of missing an important message, consider making a “ham filter.” A ham filter looks for certain... Read more