We first met Richard Russell when we were looking for an IT expert a few years ago to assist our long overdue upgrade of our system software, network and backup systems for our company. It was a complete overhaul and very important for our business. The process was intricate and required innovation. Richard was reliable, creative, followed through in all phases and gave us complete peace of mind. He continues to maintain our systems as technology changes are so rapid. We highly recommend him!!
Kathy – Small Business Owner
Richard Russell is the ONLY person who is allowed to touch my MAC. He has been maintaining and fixing my computers for 22 years. He is always at the forefront of the latest technology and is available to me whenever I am in need of his technical services. The best thing is that he can tap into my computer remotely and do whatever needs to be done. I highly recommend Richard for any and all of your computer needs.
Cheryl – Agency Owner
We have been using Richard for many years for all our Mac network needs. I can honestly say that Richard becomes part of your team. He works with us seamlessly. He does most of his work with us remotely but will always come in if needs to within hours. You can always reach him or he will get back to you in minutes. He plans with you for your future and makes solid recommendations. He understands my business, that’s huge. It provides a tremendous comfort zone. He teaches so you can solve challenges on your own. He delivers a substantial return on investing in him.
And besides everything else, he is always a professional and is a pleasure to work with.
Steve – Agency Owner
Rich has a specialty that is hard to find – our in-house people don’t understand macs. My laptop was operating at such a low level, and it happened slowly, over time, until one day, I realized that I had to get this fixed. Rich was available on short notice, and in half a day, my 4-year-old computer was working like it was new again. Rich was professional and obviously very capable at what he does. Sure beats going back to Apple!
Mark – Project Director
Richard is very professional, articulate and effective in the work he did for me. Additionally, his knowledge of the Macintosh systems is very deep and thorough. He always solved my computer problems. He is an excellent resource for any future client.
Michael – Healthcare Company
Richard is your go-to for all things Mac. Forget the “genius bar” at the Apple store. Give Richard a call for all of your Mac small business needs. His wealth of knowledge will keep your Apple infrastructure up and running at maximum efficiency.
Chris – Small Business Owner
I have known Richard Russell for 15+ years. We retained him and his company’s services both for business and family technology support. Rich is a professional of the highest calibre.He is incredibly knowledgeable, reliable and hard-working. Most of all, Rich is honest and trustworthy. (So refreshing) Our organization is highly deadline-driven. Rich has saved the day on so many occasions. If you are looking for a technology person to support your organization, I highly, highly recommend Rich.
Frank – Consulting
Richard is bright, capable and willing to teach his clients so they become empowered Mac users. He is a delight and will go above and beyond to be of service to you. I highly recommend working with him.
Sue – Healthcare Company